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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janet Davis

September 22, 2026

5  out of  5
rating by Janet Davis
"Adding a new vehicle and Andrea made it quick and painless! She was efficient and was able to deal with a tight timeline and my sometimes grumpy husband who always wants things done NOW.

Thank you again!"
We responded:
"Janet,

Thank you so much for sharing your experience! I'm thrilled to hear that adding your new vehicle was quick and painless. It's wonderful that Andrea was able to efficiently handle the tight timeline and work with your husband. We truly appreciate your kind words and are here to help with any future insurance needs.

- Joey"
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Mark Stevens

September 21, 2026

5  out of  5
rating by Mark Stevens
"My experience so far has been fantastic! Elizabeth has been very helpful and prompt! She provided all the information I needed to make a change to State Farm. I will be saving over $175 per month. That adds up fast! Thanks Elizabeth!"
We responded:
"Mark,

Thank you so much for sharing your wonderful experience! It's fantastic to hear that Elizabeth was able to assist you promptly and provide all the information you needed. We're thrilled that you're seeing such great savings with your insurance. If you ever have more questions or need further assistance, we're here to help!

- Joey"
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David White

September 19, 2026

5  out of  5
rating by David White
"Great experience"
We responded:
"Thank you, sir! I am glad that we could help you with your auto insurance. Please let us know if you need anything at all. "
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jack stiles

September 16, 2026

5  out of  5
rating by jack stiles
"Andrea is amazing, the communication was straight forward and easy to follow. The way she is able to translate the knowledge so you understand is amazing. Best ever"
We responded:
"We’re thrilled to hear how well Andrea took care of you. She has a real gift for making insurance simple to understand and making sure our customers feel confident about their coverage. At Joey Piatczyc State Farm in Huntsville, we take pride in clear communication and helping people protect what matters most. We’ll be sure to share your kind words with her — she’ll love hearing this!"
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Juan Carlos Sanchez

September 16, 2026

5  out of  5
rating by Juan Carlos Sanchez
"I had a great experience working with Elizabeth Cavaletto. She was extremely patient with me, took the time to explain everything clearly, answered all of my questions, and made sure I understood the different options before making a decision. I never felt rushed or pressured. Elizabeth was very professional, kind, helpful, and genuinely cared about helping me choose the right coverage. I really appreciate all of her patience and the time she spent helping me through the entire process. I would definitely recommend Elizabeth to anyone looking for insurance and excellent customer service."
We responded:
"Juan Carlos,

Thank you so much for sharing your wonderful experience! It's fantastic to hear that Elizabeth provided you with such patient and thorough service, ensuring you felt comfortable and informed throughout the process. We're thrilled to know that you felt supported in choosing the right coverage. Your recommendation means a lot to us, and we're grateful for your kind words.

- Joey"
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Bret Coulter

September 15, 2026

5  out of  5
rating by Bret Coulter
"Kim was super professional and made everything smooth and easy. Cut my auto insurance in half. Keep up the great work!!!"
We responded:
"Bret,

Thank you so much for your wonderful feedback! It's fantastic to hear that everything went smoothly and easily with your auto insurance. We truly appreciate your kind words and support. We're here whenever you need us!
"
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Debbie Baird

September 10, 2026

5  out of  5
rating by Debbie Baird
"Love my angel Kim!!!!! She contacted me at the perfect moment & got me set up super fast at a great rate. I'm so thankful!!! Very kind & professional. I loved working with Kim!"
We responded:
"Debbie,

Thank you so much for sharing your wonderful experience! It's fantastic to hear that Kim was able to assist you at just the right time and provide such a smooth and professional service. We're thrilled that you enjoyed working with her and appreciate your kind words. If you ever need anything else, we're here to help!

- Joey"
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Danielle Jefferson

September 8, 2026

5  out of  5
rating by Danielle Jefferson
"I worked with Brittany at this agency, and she was wonderful! She was very helpful, responsive, and provided me with a great, affordable quote. She made the process easy, and I’m so happy to be back with State Farm. I highly recommend working with Brittany!"
We responded:
"I am so happy to hear that Brittany is living up to the hype of all the reviews. It is so important to us that we take care of each customer the same way, each and every time. Please reach out if you need anything at all. Welcome back! "
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Jazzmyn Williams Smith

September 2, 2026

5  out of  5
rating by Jazzmyn Williams Smith
"I JUST got off the phone with the super nice and helpful Elizabeth. I switched over from USAA to StateFarm....the savings is real. Great customer service and they answered all of my questions. I highly recommend them and I would ask for Elizabeth. Im sure all of the other agents are great, but I worked with Elizabeth and she was phenomenal."
We responded:
"I am so glad that Elizabeth was able to help answer all of your questions and make the process smooth while saving you tons of money. Welcome to the State Farm family! "
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Harvey Staplefoote

August 31, 2026

5  out of  5
rating by Harvey Staplefoote
"Friendly and respectful.
Thanks"
We responded:
"I am so glad that you found our office to be helpful while obtaining auto insurance! Please let us know if you need anything at all. "
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Idk Yes

August 25, 2026

5  out of  5
rating by Idk Yes
"Kim was incredibly helpful and walked me through the best options for my policy. Even with some added extras she was able to save me about $150 a month on our cars!! This is one of the best experiences I have had getting insurance coverage."
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Kim made the process easy and helped you find the right coverage while saving you around $150 a month on your cars. We truly appreciate you trusting our office with your insurance needs and are so glad you had such a great experience!"
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Dorothea Thomas

August 5, 2026

5  out of  5
rating by Dorothea Thomas
"Elizabeth is the only insurance rep who texted me with an actual quote rather than call me every 15 minutes after receiving my information from an insurance shopping app. Her quote was considerably less than my current rate, which is even better. She made the process quick and easy, no waste of my time. Awesome dealing with her."
We responded:
"Thank you so much for your thoughtful 5-star review! We’re thrilled to hear that Elizabeth respected your time and made the process easy by providing a quote via text instead of overwhelming you with constant calls. It’s even better to know we were able to save you money while making the switch simple and stress-free. We truly appreciate your trust and welcome you to our State Farm family!"
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Teri

August 5, 2026

5  out of  5
rating by Teri
"I'm so happy with my agent. She was very knowledgeable and helpful in choosing the best policy for me. I'm confident in saying I made the best decision possible changing to state farm. I used direct auto in Hartselle, AL for years and it was definitely a hassle. I was paying $221 monthly just for collision and comp, I was supposed to have roadside and towing but instead all I got stuck with was telehealth and direct auto refused to change my policy until my renewal month which was August, I was double charged several times during my policy period. With state farm my agent got me the exact policy I want for only $149 . I couldn't be happier."
We responded:
"Thank you so much for sharing your experience and for trusting our office with your insurance needs! We’re thrilled to hear that your agent was able to find the right coverage for your needs while saving you money. We know how frustrating insurance issues can be, so it’s wonderful to hear the process was a positive change for you. We truly appreciate your recommendation and look forward to being here for you whenever you need us. "
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Devin Garrick

August 4, 2026

1  out of  5
rating by Devin Garrick
"Told them no numerous times on an insurance quote, they insist to keep calling and harassing me. Told them I was not interested multiple times, so don’t expect them to take no as an answer. They will just keep bothering you."
We responded:
"Hey Mr. Garrick - I did not see any response to our messages but I did see this review. We closed your quote request out and you will no longer be contacted by our agency. Thank you. "
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Gwendolyn

August 4, 2026

5  out of  5
rating by Gwendolyn
"I just switched from an insurance company that I have been with for more than 10 yrs to State Farm for coverage and cost that I just could not ignore. Kim and Joe Piatczyc are professional, courteous, efficient and customer oriented. I highly recommend whoever reads this to give them a call and compare their quote to what you are currently paying. It will be worth your time. Real talk."
We responded:
"Thank you so much for the honest review. I am glad that we have exceeded your expectations in helping you with auto or renters insurance. Give us a shout, anytime!! "
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Carla Elmore

July 23, 2026

5  out of  5
rating by Carla Elmore
"Saved around $900 a year on auto and homeowner insurance. Very nice and knowledgeable people."
We responded:
"Thank you so much for letting our office help you out with your home and auto insurance! "
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Leslie Itsara

July 22, 2026

5  out of  5
rating by Leslie Itsara
"I had a great experience finding a new policy (auto and home)! Joey is very experienced, helpful, and professional. Highly recommended!"
We responded:
"Hey Leslie. I am so glad that we were able to help you and your family save thousands of dollars while adding in some extra coverage as well. Welcome to the State Farm family! "
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Roderick Beavers

July 10, 2026

5  out of  5
rating by Roderick Beavers
"Great customer service very kind! Great rate thanks for the help"
We responded:
"Thank you for allowing our office to help with your auto insurance today. We look forward to serving you! "
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Mike Easterling

July 9, 2026

5  out of  5
rating by Mike Easterling
"Very helpful. It was great talking to Elizabeth!"
We responded:
"I am so glad that we could assist with all of your insurance needs. She sure is great and we are glad to have her on our team. "
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Candi Martin

July 9, 2026

5  out of  5
rating by Candi Martin
"I am a new customer with State Farm and I must say at this office they are the nicest and most helpful people. I am so glad that I signed up online and was matched with Joey’s office l. Joey & Brittany are the best!! If you are looking for an agent I would highly recommend you to pick Joey Piatczyc. He is great!😊"
We responded:
"Candi! It has been great working with you and making sure that you are protected all the way around. Thank you for trusting our office to help you. "
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Patsy Cole

July 7, 2026

5  out of  5
rating by Patsy Cole
"Elizabeth was very professional, personable and I highly recommend her."
We responded:
"I am so glad that we were able to help you with your home and auto insurance. Welcome to the State Farm family! "
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Darius Abrams

July 2, 2026

5  out of  5
rating by Darius Abrams
"The agent Brittany was extremely helpful and she also have plenty of knowledge when it comes to insurance etc.! She gave me information on a couple things I didn't know. I would 1000% recommend her to anybody needing insurance or guidance!"
We responded:
"Thank you so much for your thoughtful review! We’re so glad to hear Brittany was able to provide the guidance you needed and help answer questions you didn’t even know to ask. She truly enjoys helping customers understand their coverage and find the best protection for their needs. We sincerely appreciate your recommendation and thank you for trusting us with your vehicle insurance!"
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Aaron DeLaney

June 30, 2026

5  out of  5
rating by Aaron DeLaney
"I enjoyed my experience with my agent.."
We responded:
"We are glad you enjoyed your experience with Joey Piatczyc State Farm. We are here to help with all of your insurance needs. Please let me know if you need anything else! "
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Stacey Courson

June 18, 2026

5  out of  5
rating by Stacey Courson
"Excellent agent. Thorough, knowledgeable, patient, and helpful. Have all of our insurance through Joey. Grateful for his excellent customer service."
We responded:
"Thank you for the review, Stacey. We are so glad that we have you as a customer and it has been so much fun getting to know your family. We are so excited for everything happening in your world! "
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brandon mann

June 15, 2026

5  out of  5
rating by brandon mann
"Great customer service."
We responded:
"Thank you for the review. We are glad that we could assist you with 5 star service! "